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Update on Q12 and Introduction of SF34

I'd like to give you just a brief update on our Gallup Q12 activities, and then introduce a new tool about which I'm very enthusiastic.

Hopefully all of you have had at least one impact meeting with your workgroup to talk about your 2003 Q12 data, identify areas for potential growth, and develop working plans to move forward on those areas. If you need any ideas on ways to increase your engagement, you may want to reference FSA's Best Practices report on HRD's website.

As we look forward to our next survey, which we're planning for November 2004, I'd like to encourage you to have follow-up meetings every 6-8 weeks to ensure progress. I want to re-emphasize that the purpose is not about increasing the numeric scores, but increasing our engagement and thus our effectiveness as an organization, which is not just a one-time effort.

In the meantime, we are beginning the second phase of our Best Practices study. Last year focused on questions 1-6, and this year will focus on questions 7-12. We'll be interviewing groups who are showing up as highly engaged, as well as groups who are showing significant improvement since last year. As soon as the interviews are completed, Gallup will develop a report which we will make available to each of you.

In conjunction with the work we're doing with Gallup's Q12, I'm extremely pleased to announce that each of you will have the opportunity to participate in Gallup's StrengthsFinder (SF34). We will be piloting this in FMD, and I plan to expand it to the rest of DAM in November. My goal is for us capitalize on your individual strengths and thereby maximize individual and organizational performance.

Gallup has conducted extensive research into the nature of talents, which they define as "recurring patterns of thought, feeling, and behavior that can be productively applied." Their research revealed 34 themes of talent that are indicative of success. Gallup's StrengthsFinder assessment tool measures a person's talent in each of these 34 themes, then reveals his or her five most dominant themes, or "Signature Themes." An individual's Signature Themes are very unique to that person - when ranking within the set of five themes is taken into consideration, 33,390,720 different sets of Signature Themes are possible.

StrengthsFinder is used in a purely developmental context - I want to assure you that this is not in any way a placement tool. Gallup does not teach that any specific theme of talent is more appropriate for one role than for another (i.e., they don't suggest that "Achievers" should necessarily be managers). Instead, they first look at each person as an individual on the basis of talent, then help that individual discover how to develop his or her natural talents into strengths within his or her role. Individuals who focus on their Signature Themes -- their areas of greatest talent -- have the best opportunity to build strengths and become more successful.

I am very excited about what StrengthsFinder can do for us. This is, ultimately, an investment in each one of you, with the goal that each of you will understand 1) your own dominant strengths, 2) how your strengths help you in your existing position, and 3) how you can maximize your strengths to increase performance in your current role.

We, individually and as an organization, have far more potential for growth in our areas of strength than in our areas of weakness, and I anticipate great things as a result of the work we'll do in this area.

If you have any specific questions related to Q12, Best Practices or StrengthsFinder, please feel free to contact Joanna Barlow at (202) 401-0225. And as always, I welcome your comments and feedback on any of these engagement activities.

Thank you,
John Williams.

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